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If your membership number is not authorized, please contact our staff using the following information, and we will respond to you as soon as possible.
If you would like to send an email, please provide the same contact information you had entered when you joined as a member, as well as the date of your last stay (year and month), to save time.

※ Support hours : 09:00~18:00 (Weekdays)

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ISMS 인증범위: ㈜호텔신라 호텔 인터넷 홈페이지 서비스 / 유효기간: 2023.12.20 ~ 2026.12.19

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