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The Shilla Hotels & Resorts

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Services and benefits by membership tier

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Membership
Tier		 Services and Benefits by Membership Tier Note
Shilla
Seoul		 Shilla
Jeju		 Shilla
Stay		 Shilla
Monogram
Quangnam
Danang
Brown Earn points
(3% of room, 1% of F&B purchase)		 ● ● ● ●
Silver Eearn points
(3% of room and 1% of F&B purchase)		 ● ● ● ●
10,000 point redemption voucher for stay ● ● · Issue once a year.
· One each for The Shilla Seoul and The Shilla Jeju

· Available only for “Regular Reservations”
· Only valid till the expiry date. (Invalid after the expiry date)
· Other coupons or discount offers may not be applicable along with this voucher
· Can check the voucher on Hotel Shilla mobile app
Gold Earn points
(4% of room, 1.5% of F&B purchase)		 ● ● ● ●
30,000 point redemption voucher for stay ● ● · Issue once a year.
· Available only for “Regular Reservations”
· Only valid till the expiry date. (Invalid after the expiry date)
· Other coupons or discount offers may not be applicable along with this voucher
· Can check the voucher on Hotel Shilla mobile app
5% discount on F&B purchases ● ● ● ●
10% discount on laundry services during stay ● ●
Free laundry service during stay
• Shilla Seoul : 1 shirt ironing
• Shilla Jeju : 1 shirt laundry 		● ● Once per stay
※ The laundry service offered by Jeju Shilla shall be limited to shirts (made of cotton) that can be washed with water.
3 room upgrade coupons(inclusive of 1 upgrade to suite) ● ● ● · Available only for “Regular Reservations”
· Limited to (3 nights) once per stay
(3 coupons are valid during the tier valid period)
72-hour reservation guarantee ● ●
Diamond Earn points
(5% of room, 2% of F&B purchase)		 ● ● ● ●
100,000 point redemption voucher for stay ● ● · Issue once a year.
· Available only for “Regular Reservations”
· Only valid till the expiry date. (Invalid after the expiry date)
· Other coupons or discount offers may not be applicable along with this voucher
· Can check the voucher on Hotel Shilla mobile app
10% discount on F&B purchases ● ● ● ●
15% discount on laundry services during stay ● ●
Free laundry service during stay
• Shilla Seoul: 1suit and 1 shirt ironing
• Shilla Jeju: 1coat/jacket and a pair of pants laundry 		● ● Once per stay
※ The laundry service offered by Jeju Shilla shall be limited to shirts (made of cotton) and long pants that can be washed with water
5 room upgrade coupons
(inclusive of 1 upgrade to suite)		 ● ● ● Available only for “Regular Reservations”
· Limited to (3 nights) once per stay
(5 coupons are valid during the tier valid period)
Early check-in (before 12:00),
Late check-out (until 15:00)		 ● ● ● Services may be restricted depending on the hotel's room availability.
Free lounge access (allowed to be accompanied by one other person only) ● Available only for “Regular Reservations”
· Services may be restricted depending on the hotel's room availability
48-hour reservation guarantee ● ● ●

Benefits

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Shilla Rewards

Membership level is decided based on your history of guest room and dining facilities usage.

    • Brown
    • Signing up

    Brown

    Signing up

    • Promotion for Members
    • Earn points

      3% of room, 1% of F&B purchase

    • Silver
    • 1 night or
      100 points

    Silver

    Staying 1 night a year or
    collecting 100 points a year

    • Promotion for Members
    • Earn points

      3% of room, 1% of F&B purchase

    • App Coupon

      10,000P voucher for stay (once a year/Total 2)

    • Gold
    • 10 nights or
      50,000 points

    Gold

    Staying 10 nights a year or
    collecting 50,000 points a year

    • Promotion for Members
    • Earn points

      4% of room, 1.5% of F&B purchase

    • App Coupon

      30,000P voucher for stay (once a year/Total 1)

      Room upgrade coupons
      (3 coupons are valid during the tier valid period)
      - Inclusive of 1 upgrade to suite.

    • Discount

      5% discount on F&B purchases

    • Other
    • Diamond
    • 50 nights or
      200,000 points

    Diamond

    Staying 50 nights a year or
    collecting 200,000 points a year

    • Promotion for Members
    • Earn points

      5% of room, 2% of F&B purchase

    • App Coupon

      100,000P voucher for stay (once a year/Total 1)

      Room upgrade coupons
      (5 coupons are valid during the tier valid period)
      - Inclusive of 1 upgrade to suite.

    • Discount

      10% discount on F&B purchases

    • Other
View benefits by membership tier

※ A mobile membership card will be provided to Shilla Rewards members.You can check your mobile membership card on My Page after logging in.

※ Special benefits by membership may vary depending on the hotel in which you stay, and may be unavailable depending on the hotel circumstances.

※ The special benefits of each class are provided only once during each stay period and all discounts may not be combined with other discounts.

※ For more details about membership privileges, please refer to the terms and conditions of Shilla Rewards.

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