- All the images shown above are for demonstration purposes only, and may differ from reality.
- This package can only be reserved online through the website and mobile app.
- Check-in is after 3 pm, and check-out is no later than 12 pm.
- Rates are per room per night for two adults and subject to tax.
- Please note that for safety reasons, the fitness center is available for use only for guests aged 16 years or older.
□ Booking Cancellation/Amendment and No-Show
[Shilla Stay Gwanghwamun/Mapo/Seodaemun/Yeoksam/Seocho/Guro/Samsung/Dongtan/Cheonan/Ulsan/Seobusan]
- Cancellations/Amendments are accepted without penalty until 18:00 on the day prior to the scheduled check-in date.
- If a cancellation/amendment occurs after 18:00 on the day prior to scheduled check-in, or in the event of a no-show :
ㆍBusy season (Apr. ~ Jun., Oct., Nov. 12/24, 12/31) : The penalty is charged at 80% of the room rate for the first night.
ㆍOff-season (off-peak periods) : The penalty is charged at 10% of the room rate for the first night.
[Shilla Stay Jeju/Haeundae/Yeosu]
- Peak season (May, Jul, Aug, Oct, 12/24, 12/31)
ㆍCancellations/Amendments are accepted without penalty until 7 days prior to the scheduled check-in date.
ㆍThe penalty is charged at 20% of the room rate for the first night from six days until two days prior to the scheduled check-in date.
ㆍIf a cancellation/amendment occurs after 18:00 on the 2 days prior to scheduled check-in, or in the event of a no-show, the penalty is charged at 80% of the room rate for the first night.
- Off-season (off-peak periods)
ㆍCancellations/Amendments are accepted without penalty until 18:00 on the day prior to the scheduled check-in date.
ㆍIf a cancellation/amendment occurs after 18:00 on the day prior to scheduled check-in, or in the event of a no-show, the penalty is charged at 10% of the room rate for the first night.
□ For other inquiries about hotel services, please contact the reservation center.
ㆍShilla Stay : 02)2230-0700
