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list of services and benefits by membership tier
Membership
Tier
Services and Benefits by Membership Tier Note
Shilla
Seoul
Shilla
Jeju
Shilla
Stay
Shilla
Monogram
Quangnam
Danang
Brown Earn points
(3% of room, 1% of F&B purchase)
Silver Eearn points
(3% of room and 1% of F&B purchase)
10,000 point redemption voucher for stay · Issue once a year.
· One each for The Shilla Seoul and The Shilla Jeju

· Available only for “Regular Reservations”
· Only valid till the expiry date. (Invalid after the expiry date)
· Other coupons or discount offers may not be applicable along with this voucher
· Can check the voucher on Hotel Shilla mobile app
Gold Earn points
(4% of room, 1.5% of F&B purchase)
30,000 point redemption voucher for stay · Issue once a year.
· Available only for “Regular Reservations”
· Only valid till the expiry date. (Invalid after the expiry date)
· Other coupons or discount offers may not be applicable along with this voucher
· Can check the voucher on Hotel Shilla mobile app
5% discount on F&B purchases
10% discount on laundry services during stay
Free laundry service during stay
• Shilla Seoul : 1 shirt ironing
• Shilla Jeju : 1 shirt laundry
· Available only for “Regular Reservations”
· Once per stay
※ The laundry service offered by Jeju Shilla shall be limited to shirts (made of cotton) that can be washed with water.
3 room upgrade coupons(inclusive of 1 upgrade to suite) · Available only for “Regular Reservations”
· Limited to (3 nights) once per stay
(3 coupons are valid during the tier valid period)
72-hour reservation guarantee
Diamond Earn points
(5% of room, 2% of F&B purchase)
100,000 point redemption voucher for stay · Issue once a year.
· Available only for “Regular Reservations”
· Only valid till the expiry date. (Invalid after the expiry date)
· Other coupons or discount offers may not be applicable along with this voucher
· Can check the voucher on Hotel Shilla mobile app
10% discount on F&B purchases
15% discount on laundry services during stay
Free laundry service during stay
• Shilla Seoul: 1suit and 1 shirt ironing
• Shilla Jeju: 1coat/jacket and a pair of pants laundry
· Available only for “Regular Reservations”
· Once per stay
※ The laundry service offered by Jeju Shilla shall be limited to shirts (made of cotton) and long pants that can be washed with water
5 room upgrade coupons
(inclusive of 1 upgrade to suite)
Available only for “Regular Reservations”
· Limited to (3 nights) once per stay
(5 coupons are valid during the tier valid period)
Early check-in (before 12:00),
Late check-out (until 15:00)
Services may be restricted depending on the hotel's room availability.
Free lounge access (allowed to be accompanied by one other person only) Available only for “Regular Reservations”
· Services may be restricted depending on the hotel's room availability
48-hour reservation guarantee

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The Shilla Seoul +82-2-2233-3131
The Shilla Jeju +82-64-735-5114
Shilla Stay +82-2-2230-0700
Shilla Rewards +82-2-2230-5528